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Need help with an order or have a question?
Our support team is available to assist with:
• Order status and tracking
• Product questions
• Returns and exchanges
• General inquiries
Please contact us at support@chadcenter.com, and we will respond within 24–48 business hours.
We are committed to providing a smooth and reliable customer experience from purchase to delivery.
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please refer to our Return Policy page for full details. You can initiate a return by contacting us at support@chadcenter.com with your order number and reason for return. Refunds are processed after the returned item is received and inspected. Please allow 5–7 business days for the refund to appear on your original payment method.
We ship from multiple fulfillment locations across the United States, depending on product availability and proximity to the customer. Orders are typically processed within 1–2 business days. Delivery times vary by location but generally range from 3–7 business days.
Yes. We work with trusted brands, distributors, and suppliers to ensure all products are 100% authentic.
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. For free shipping Total Cart value must reach $49 before tax.